Shipping & Returns

AFRO BOUTIQUE create elegant African wears, we run an exchange only policy and does not offer refunds.

We get it! sometimes the outfit just doesn't  fit right, to avoid such sizing issues, we urge you to refer back to our sizing chart before purchase.

 

In the case where the fit isn't right, AFRO BOUTIQUE will be happy to offer you an exchange on all unworn items dispatced to us within 14 days of when you recieved it. Please note, items must have the tags and labels still intact in order for exchanges to be accepted. 

To request an exchange please ensure to contact info@afroboutique.com and include the following details: 

Full name 

Order number 

Size originally bought 

Size/item you wish to exchange

Reason for exchange

 

AFRO BOUTIQUE does not cover the shipping cost of returned items, therefore we advise you to use your trusted and local postal service ensuring to keep your proof of postage and tracking ID.

If the size you wish to exchange is no longer available once you have placed your order, we will offer you a store credit that can be used to purchase other items available in store.

Please allow up to 14 days for the exchange to be processed and shipped out to you.

 

FAULTY ITEMS 

At AFRO BOUTIQUE quality is everything to us, in the rare event that you have recieved a faulty/ damaged item, please send an image to info@afroboutique.com with your full name and order number and our customer care team will be in contact with you within 1-2 working days. 

We can only accept faulty items that are still in its orginal packaging including the security tag and labels. Once the item has arrived we will inspect the item and issue a full refund if need be. 

 By purchasing from our website you are agreeing to these terms and conditions.